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Services or Offerings?
Cloud Desktops
  1. Services
  2. Infrastructure, Networking, and Telephones
Support for Citrix Workspace cloud desktops and their constituent applications.
Cybersecurity Incidents and Threats
  1. Services
  2. Cybersecurity
Cybersecurity incidents and threats which have affected or could potentially affect the college should be reported here.
Hardware Support
  1. Services
  2. Computers, Printers, and Classroom Devices
Hardware troubleshooting (e.g. black screen, Windows won't start, etc.) for all college-issued computers and mobile devices.
Printing and Scanning Support
  1. Services
  2. Computers, Printers, and Classroom Devices
Support for fax machines, MFP cloud printing (including the PrintAnywhere system), network printers, and scanners.
Employee Workstation Support
  1. Services
  2. Computers, Printers, and Classroom Devices
  3. Hardware Support
Please include the name and location of your workstation and indicate whether it is a Mac or a Windows PC.
Technical Support for Cloud Desktops
  1. Services
  2. Infrastructure, Networking, and Telephones
  3. Cloud Desktops
If you are having difficulty accessing the CPCC cloud, please first ensure that you are using one of our supported web browsers (Google Chrome or Firefox), that you are entering the correct username and password for your account, and that you have cleared your browser's cache and cookies.