Service Catalog

Categories (8)

Accounts

Support and service offerings for Central Piedmont student, faculty, staff, and contractor network accounts.
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Computers, Printers, and Classroom Devices

Support and service offerings for physical devices such as desktops, laptops, printers, and projectors.
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Cybersecurity

Support and service offerings related to data and system security. Cybersecurity-related incidents, threats, and vulnerabilities should be reported here.
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Enterprise Applications

Support and service offerings for key browser-based tools and information systems such as Activator, Colleague, MyCollege, and TeamDynamix.
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Infrastructure, Networking, and Telephones

Support and service offerings for core IT infrastructure such as cloud desktops, internet connectivity, local network storage, and telephones.
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Internal and Consultative Services

Services that are either internal to ITS or require complex vetting and requirements gathering (e.g., change enablement, IT project creation, and technology purchasing).
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Productivity and Collaboration

Support and service offerings for cloud-based collaborative services and platforms such as Adobe Creative Cloud, Microsoft 365, Microsoft Outlook, and Microsoft Teams.
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Teaching and Learning

Support and service offerings for learning-centered platforms and services such as Brightspace and Panopto.
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